Excellent customer service, fantastic product, easy to use.
Very responsive. There were communications issues on my end and they were diligent in making sure I was taken care of by other means because they hadn’t heard from me. Excellent customer service, fantastic product, easy to use and everything I needed to do the job was there.
Customer service worked very closely with our customer to fulfill our needs.
Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.
Great communication, quick invoicing.
Very good. Rustin was on top of all email questions….Great communication, quick invoicing.
The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well as it’s sturdiness and how easily it is to order the parts to make the ladder longer or taller. Great experience.
Quality, customer service and price.
We liked the easy assembly, quality, customer service and price.
Great service….Great product.
Our cross over stair was expedited as per our request….Our salesperson worked with your inside sales and got it through customs quickly….great service….great product. The product is flexible, looks good, solid, feels good, safe. John Nance is great….he assisted in design and ensured the warehouse has our product and expedited shipping….he is a super representative for […]
Quick shipment, easy installation, and quality product.
I am using the SafeRack product to create a cost effective solution vs. a custom fabricated product. Quick shipment, easy installation, and quality product. Sales folks were very accommodating and responsive, making me feel very comfortable and as if I was a partner.
Simple accessibility, ease of movement and product strength.
I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased for, with simple accessibility, ease of movement and product strength.
Good product that was delivered on time.
Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.
Your range of products is very useful and high quality.
Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommended your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.
Very sturdy, easy to install and the SafeRack rep was very responsive.
This is my second purchase within 6 weeks. Very sturdy, easy to install and the SafeRack rep was very responsive.
Your people are easy to work with.
They were very helpful in getting us what we needed. They also made phone calls to reconfirm the order was right. Cost is right. Your people are easy to work with. Saves our insulated piping, safer for our personnel, easier access to our inner tanks. High quality, easy construction, and the finished product makes our tank farm […]
Great, easy to read shop drawings.
Great, easy to read shop drawings, aluminum construction and OSHA Certified. Shipped immediately. The product went together well and was a perfect fit.
Hope to do business again in the future.
The product added improved safety to my operation, does not take up much room and makes the operators line of sight a lot better. With the area that this product is being used in my facility, the overall length was going to be an issue having the version with steps on it. So, I ordered ours […]
The quality and ease of assembly and flexibility are all great.
Always a positive experience. Price is good.
Outstanding delivery time. If it wasn’t in stock for immediate delivery, I would have gone to another supplier. SafeRack had the item ready to go. My salesman John Nance is very efficient and responds almost immediately. This product improves safety for my staff, cutting down their time moving around the yard. This product is weather protected, […]
Easy to transport and set in place.
Quickly from design to fabrication and finally delivered. Allows safer, easier access to our food trucks for service needs. Easy to transport and set in place. There is also a huge amount of work space inside the basket. Key benefits for us were: Safety! Sound Structure! All aluminum!
Delivered in a sufficient timeframe.
Overall the product is durable and exceeds in performance. Installation was simple. Product was delivered within 2 weeks. There were three different orders and one was during the holidays. All were delivered in a sufficient timeframe.
Increases safety, manageability, and cost effectiveness.
Everything was fast and efficient from the time I ordered it until the time I received the RollAStep. Our representative was very friendly, answered all of my questions promptly and was very knowledgeable. The product works great in our warehouse, increasing safety, manageability, and cost effectiveness.
Recommended for cost and ease of installation.
Product was delivered within a week. Good quality that serves my need. I would recommend this product for cost and ease of installation.
We had a great experience with your company.
We had a great experience with your company. Thanks for all your support!
Cost effective, great appearance, easy to assemble.
1. Cost effective for large area need where design would require structures needed vs. contractor building on site 2. Appearance and design is already safety-oriented to meet code 3. Structure is made to accommodate ease of assembly and access without fatal redesign cost, with prompt delivery and no issues.
Addressed all my safety concerns.
Very good quality and very adaptable to my project, with the pre-engineered modular design. It is a superior product, and exceeded in covering all my safety concerns.
We had lots of questions, all of them answered.
Rustin was very responsive, and great help to us with the order. Making helpful suggestions and answering all of our questions right on the phone. Delivery was much faster than we expected. We had lots of questions, so his help was very much appreciated.